General contractors
Google review removal for contractors — $149 per review
A subcontractor you didn’t rehire leaves a 1-star pretending to be a customer. The paying customer’s spouse leaves a 1-star on a project the customer signed off on in writing. The homeowner whose bid you politely declined leaves “they were too expensive” — not a service complaint. We file these through Google’s policy channel. $149 per review removed. Full refund if Google rejects.
The contractor pattern
The three patterns we file most for general contractors
We’ve filed appeals for residential remodelers, design-build firms, roofers, and exterior contractors. Three patterns dominate. All three are policy-eligible for removal under Google’s content rules — with the right evidence.
Subcontractor dispute posing as a customer review
The reviewer says 'they were terrible to work for' or describes the job from the back-of-house. They're a sub or ex-sub, not a paying customer. Conflict-of-interest filing — Google policy explicitly disallows reviews by business associates without disclosure.
Spouse leaves a 1-star — paying customer signed off
The husband signed the contract, paid the invoices, and approved every change order. His wife — never on the paperwork — leaves a 1-star months later. We file under not-a-customer when the reviewer can be shown to be a non-decision-maker third party.
Bid-rejection review — not a service complaint
The homeowner asked for a quote, you sent a fair one, they went with someone $8k cheaper. Months later, they leave 'too expensive' as a 1-star. They were never your customer. We file under fake-engagement / not-a-customer with the bid history attached.
Recent removals
Two anonymized contractor cases
Residential remodeler, Austin metro
Rating
4.2 → 4.6
Outcome
4 filed, 4 removed
Days
10
“Two of the four reviews were from a former sub who'd been let go for jobsite safety violations. We attached the project list showing zero customer record matching the reviewer's name. Approved on first pass — all four cleared in ten days.”
Roofing and exteriors, Charlotte
Rating
3.8 → 4.4
Outcome
6 filed, 4 removed
Days
12
“One review was from a homeowner who'd received a bid but never signed — 'they were too expensive.' We attached the bid record showing the project went to a competing firm. Google's policy team treated it as not-a-customer and removed it.”
Cases anonymized and rounded; specific business names withheld to honor customer confidentiality. Detail-level evidence packets available on request after the free audit.
The process
Three steps. No retainer. No subscription.
Run a free audit (90 seconds)
Paste your business name and city. We scan your last 200 Google reviews against Google's 7 policy categories — with contractor-specific checks for sub disputes, third-party spouse reviews, and bid-rejection patterns.
Approve the evidence packet
For each flagged review, we build a packet — contract / change-order trail, bid history, sub roster, project list. You review and approve. Nothing is filed until you say so.
Google decides. You pay only on success.
We file the appeal through Google's official content-policy channel. Median decision: 9 days. If Google removes the review, you pay $149. If they reject, full refund.
Pricing
full refund if Google rejects · No subscription · No retainer · No setup fee
For a typical residential remodeler, a single fake 1-star sits on the Google Business Profile through every future buyer-research session. Average lifetime exposure: 18–36 months across roughly 3,000–7,000 profile views before it scrolls off the visible window.
Run a free auditFAQ
Honest answers for general contractors
Can you remove a review from a real customer who's genuinely unhappy with the build quality?
No, and we won't try. If the homeowner is on your contract and the complaint is about the work itself — even unfairly framed — Google keeps it live. For real complaints, the right answer is a public reply addressing the specifics, or our $499 Reputation Refresh service which runs a reply + dilute campaign.
How do you prove a reviewer was a subcontractor and not a customer?
We cross-check the reviewer name against your customer list (contracts, change orders, signed invoices) and your sub roster (W-9s, certificates of insurance, jobsite sign-ins). When the name matches your sub roster but NOT your customer list, the conflict-of-interest evidence is straightforward.
What about a spouse review when only one spouse signed the contract?
Less clear-cut than a sub dispute, more clear-cut than a real complaint. We file under not-a-customer when the reviewer can be shown to be a non-decision-maker third party (e.g., contract signed by Husband, all communication routed to Husband, Wife never appears in the project record). Success rate is below the 71% average but still meaningful.
What about a bid-rejection 'too expensive' review from someone who never hired me?
Strong case. Google's policy is clear that reviews must reflect a genuine customer experience. We attach your bid record (date sent, scope, price, signed-or-not status) showing the reviewer never engaged your services. We treat these as high-confidence filings and approval rates run above average.
See which of your reviews qualify for removal
90-second audit. No card. No signup needed to see the results.
Run a free audit