Your Google reviews, defended 24/7.
We monitor every review minute-by-minute, alert you the moment a 1-star drops, and file removals on fake ones. Google, Yelp, Healthgrades — all of it.
Three layers of defense, one platform.
Every Birdeye competitor sells you offense — get more reviews. We're the only platform built end-to-end for defense.
Monitor
Every review, every minute. We watch your Google Business Profile, Yelp, Healthgrades, Avvo, and BBB — plus the wider web for hate domains and AI Overview mentions.
- 24/7 review scraping
- Cross-platform tracking
- AI Overview surveillance
- Hate-domain alerts
Defend
When something goes wrong, you know in seconds. Real-time alerts the moment a 1-star drops, a review-bomb starts, or your rating dips below threshold.
- Real-time 1-star alerts
- Review-bomb detection
- Rating-drop alarms
- Slack + SMS notifications
Recover
Fight back, fast. AI-drafted replies in your voice, one-click dispute filing on policy-violating reviews — industry Tier-1 removal benchmarks run 85-95% (Sterling Sky, GatherUp).
- AI replies, your tone
- One-click removal filing
- Evidence packets attached
- $179 per removed review
The moment a fake review hits, you know.
Most owners find out about a 1-star three weeks later — when revenue's already dropped. RepuShield pings you within minutes, on the channels you actually check.
Review-bomb detected
Five 1-star reviews in 12 minutes. Pattern matches coordinated attack.
New 1-star review
“Worst service ever — they ruined my…” · removability 84/100
Rating dropped to 4.3
Down from 4.6 over the last 7 days.
Reputation lives everywhere now. We watch all of it.
Reviews on Healthgrades. A hate site at yourbrandsucks.com. Your business showing up wrong in Google's AI Overview. We catch it all.
Cross-platform monitoring
Yelp, Healthgrades, Avvo, BBB, Trustpilot. We pull reviews from every relevant platform and roll them into one feed.
Fortress · War Room
AI Overview watcher
Google's AI Overview is now the front door for half your prospects. We probe it weekly to confirm your business is described correctly.
War Room
Hate-domain detection
We watch for anyone registering yourbrandsucks.com, yourbrand-reviews.com, and 30+ other patterns. Catch attacks before they index.
War Room
Sentiment + theme analysis
AI extracts the top 4 themes hurting your reviews — “wait time,” “billing confusion” — so you fix the cause, not just the symptom.
Fortress · War Room
Competitor intel
We track your top 3 competitors' ratings, review velocity, and theme changes weekly. See the market shift before they brag about it.
Fortress · War Room
Photo + NAP audits
Photos under 5? Address mismatched on Yelp vs Google? We flag the GBP hygiene issues most agencies ignore.
All tiers
Connect once. Recover quietly.
We do the work in the background. You approve disputes. Google removes reviews. Your rating climbs.
Paste your Google Business URL. We scan every review against Google's 11 content policies in 60 seconds.
Our model tags fake, off-topic, and competitor reviews — sorted by Tier 1/2/3 removal probability.
We write the dispute in your practice voice with full evidence. You approve with one click.
Reviews come down in 7–14 days. Daily report shows rating uplift and recovered revenue.
The full removal workflow, automated end-to-end.
We surface only the reviews that can actually be removed.
Most agencies promise “we’ll try.” We tell you upfront. Each review is classified Tier 1/2/3 with a removal-probability score, so you know what to expect before you spend a dollar.
- Built on Google's 11 published content-policy categories
- Detects 11 distinct Google policy violations
- No removal, no charge — guaranteed
The review by “Jordan M.” on Downtown Dental Care violates the Conflict of Interest policy. The reviewer’s account is 2 days old, has zero other reviews, and explicitly directs traffic to a named competitor (ABC Dental)...
Disputes written in your practice voice.
We read your last 80 Google replies and mirror your tone — formal, warm, or no-nonsense. Every dispute reads like your office manager wrote it. No copy-paste templates. No agency fingerprints.
- Tone-matched to your past public responses
- Cites exact Google policy clause + case ID
- One-click submit through official channels
- • 1 review total
- • 100% negative
- • No profile photo
- • IP: competitor city
- • Named in review text
- • Owner: J. Marshall
- • Same area code
- • Match score: 92%
Evidence packets Google can't ignore.
We cross-check reviewer histories, account ages, IP regions, and competitor mentions on every flagged review. The proof is built into the dispute — Google's reviewer doesn't have to investigate, just verify.
- Reviewer profile + behavior fingerprint
- Competitor mention + ownership cross-link
- All evidence auto-attached to the dispute
We escalate the silent ones until they come down.
Persistence wins removals. If Google doesn't respond in 7 days, we re-file with stronger evidence. If they reject, we escalate to the Maps Trust & Safety team. You see the full timeline live in your dashboard.
- Auto follow-ups at day 7, 14, 21
- Escalation pathway for stubborn cases
- Live timeline per dispute in your dashboard
Built on Google’s 11-policy framework. First published cohort report ships Q3 2026.
We’re launching with founding customers. Your case data becomes our first sourced removal report — methodology + ranges + caveats included. How we measure →
Tuned for your kind of business.
Vertical-specific templates, evidence patterns, and reply tones — built for the platforms and risks your industry actually faces.
Pick your defense level.
Start free for 14 days. Upgrade anytime. Pricing locked at signup — never increases.
Shield
Solo practice — 1 location
- 24/7 review monitoring
- Real-time email alerts
- AI reply drafts (10/mo)
- 1 removal credit / month
- Photo + NAP audit
Fortress
Multi-location · Most popular
- Everything in Shield
- Cross-platform (Yelp, Healthgrades…)
- Slack + SMS alerts
- Sentiment + theme analysis
- Competitor intel (top 3)
- 3 removal credits / month
War Room
Crisis-grade · Enterprise
- Everything in Fortress
- AI Overview watcher
- Hate-domain detection
- Multi-location dashboards
- Quarterly business reviews
- 10 removal credits / month
All plans include 14-day trial · 30-day money-back guarantee · Annual billing saves 20% Full comparison
Birdeye plays offense. RepuShield plays defense.
14-day trial · no card for Shield. Get monitored, alerted, and defended in 60 seconds.