For dental practices
Dental review removal — $149 per Google review, full refund if Google rejects
One fake 1-star can drop a dental practice from 4.6 to 4.1 in a single weekend — and HIPAA stops you from replying. We file the removal through Google’s official policy channel. You pay $149 only when the review actually comes off.
The dental-specific 1-stars we see weekly
What dental review attacks actually look like
The competitor across the street
A competing dental office's spouse, kids, or front-desk lead leaves a 1-star. Same handful of reviewers also reviewed three other competing practices. Conflict of interest under Google's policy — removable.
The no-show 'patient'
A 1-star from someone never on your schedule, never in your PMS, never on the X-ray drive. Off-topic content. Google removes these when the evidence packet shows the timing-and-account pattern.
The HIPAA trap
A reviewer names the treatment, the cost, even the tooth number — daring you to confirm. Replying breaches HIPAA. We file the policy-violation appeal instead — you never speak publicly.
The fired-hygienist post
An ex-employee leaves a 1-star and recruits two friends to amplify within a week. Pattern-of-behavior fingerprinting flags every one. Google's policy explicitly covers this under conflict of interest.
Why dental practices choose RepuShield
The four things every dentist asks first
No public reply, no HIPAA exposure
We file under Google's third-party policy channel. You never confirm or deny a patient relationship in public. The review comes down without a single word from your front desk.
$149 per removal, not $499/month forever
Pay only when Google actually removes the review. Full refund if Google rejects within 90 days. No subscription, no setup fee, no card stored after the charge.
Free audit before any commitment
Paste your practice name and city. We scan your last 200 reviews against Google's 7 policy categories. No card, no signup to see which ones qualify.
Built around how dental practices actually run
Office manager or owner approves the evidence packet — that's the only workflow we add. No new dashboard to learn, no monthly login, no monitoring fee.
We won't pretend honest complaints are removable
Real patient complaints stay live, even harsh ones. Misrepresenting them would tank our 71% first-pass approval rate with Google's trust team. We tell you exactly what does and doesn't qualify on the audit.
How dental review removal works
Three steps from audit to removal
Audit your practice listing (free)
Paste your practice name and city. We scan the last 200 reviews against the 7 Google policy categories and surface every one that may qualify.
Approve the policy-citation packet
For each flagged review we build the evidence packet — reviewer-account forensics, conflict-of-interest pattern, screenshots. You approve before anything is filed.
Google decides. We refund if they reject.
We file through Google's official content-policy channel. Median 9 days to decision. $149 charged when the review is removed. Full refund if Google rejects within 90 days — automatic.
Case study · Phoenix
A three-chair Phoenix practice removed 3 fake 1-stars, recovered an estimated $46K in 60 days
Rating dropped from 4.6 to 4.1 over a single weekend after a competitor’s spouse left three coordinated 1-stars. New-patient calls fell 38% the following month. We filed all three through Google’s policy-violation channel: two removed in 7 days, one in 19 days after a single refile. Rating recovered to 4.5 within three weeks. Estimated revenue recovery: $46,000 over the next 60 days at the practice’s reported $1,900 patient LTV.
Practice identity redacted at client request. Revenue figure is an estimate based on the practice’s reported patient LTV and the BrightLocal 2024 trust study correlation between half-star rating swings and call volume. Typical results, not guaranteed.
Pricing
full refund if Google rejects within 90 days · No subscription · No retainer
Run a free auditFAQ
Dental review removal, honestly explained
What kinds of dental reviews can actually be removed?
Reviews that violate Google's content policy — not honest complaints. Examples that typically qualify: reviewers who were never on your schedule (off-topic), competitor or family-of-competitor posts (conflict of interest), ex-employee retaliation, harassment or profanity, HIPAA-baiting content meant to provoke a public reply, and posts about treatments you don't even offer.
Do I need to reply to the fake review for it to come down?
No — and you shouldn't. Replying to a fake patient review either confirms a patient relationship (HIPAA violation) or signals that you can't defend yourself (worse for the listing). We file the policy-violation appeal silently. Most owners never reply at all and the review still gets removed.
How do you avoid HIPAA violations during the audit?
We never touch your patient ledger, your PMS, or your scheduling system. The entire audit happens against public Google review data — reviewer name, review text, account history, timing. No PHI is ever in our system.
What if I have a small practice with only a handful of reviews?
The free audit works the same way. If your practice has 50 reviews and one fake 1-star, that one review may be more damaging proportionally than three on a 500-review listing. We still charge $149 if it's removed, with a full refund if Google rejects within 90 days.
Is this legal? Will it get my listing penalized?
It's the documented path Google publishes. We file through the official content-policy channel — the same one Google's own trust team uses internally. No DMCA tricks, no fake-reporting brigades, no bot networks. The risk of penalty is the opposite of zero: it's the same risk Google takes when their own moderators remove a review.
How fast will the rating come back up?
Google recalculates the average within 24–72 hours of removal. On a practice with 80 reviews, removing one fake 1-star typically lifts the displayed rating by 0.04–0.08. Removing three lifts it by 0.12–0.24 — usually enough to cross back over a half-star threshold.
See which of your dental reviews qualify for removal
Free audit. 90 seconds. No card. No HIPAA-touching login share.
Run a free audit