For restaurants
Google review removal for restaurants — $149 per review, pay only for the ones Google removes
One viral 1-star review can cut weekend reservations by a third. We flag policy-violating Google reviews — wrong-location mix-ups, off-menu dish complaints, third-party delivery gripes, health-code rumors with no specifics — through Google’s official content-policy channel. You pay $149 only when Google actually removes the review.
The pattern we see
Four restaurant review patterns Google will usually remove
Wrong-location 1-stars (the chain mix-up)
A customer leaves a 1-star review for your location based on a bad meal at a different branch — or worse, a different chain entirely. Off-topic under Google policy. Removable.
Delivery complaints when you don't offer delivery
DoorDash or Uber Eats driver mishandled the order, food arrived cold, courier was rude — and the 1-star lands on your Google listing. You don't run the delivery. Off-topic. Removable.
Dish complaints from weeks the dish wasn't on the menu
A review trashes a seasonal special you pulled three months ago, or a dish you've never served. We pull the menu history, file the evidence, and Google treats it as a non-customer or off-topic review.
Health-code rumor reviews with no specific facts
Vague claims about cleanliness, pests, or food safety with no date, no order details, no specifics — often left by ex-employees or competitor staff. Often qualifies as misinformation or conflict of interest.
What counts
What we can remove — and what we can’t
Reviews we can remove
Policy violations under Google’s content rules.
- Wrong-location reviews (different branch, different restaurant)
- Third-party delivery complaints (DoorDash, Uber Eats, Grubhub)
- Reviews about dishes never on your menu
- Health-code rumors with no specifics or dates
- Ex-employee or competitor reviews (conflict of interest)
- Harassment, hate speech, profanity
Reviews we cannot remove
Honest opinions Google will keep live — even harsh ones.
- Real customer complaints about food, service, or wait time
- Honest critique of a dish you actually serve
- Reviews about a real visit, even if the tone is harsh
For these, our $499 Reputation Refresh service runs a reply + dilute campaign instead.
Pricing
full refund if Google rejects · No subscription · No retainer · No setup fee
A typical restaurant loses an estimated $3,400–$5,800 in monthly covers per visible 1-star review — diners filter by rating before they ever click your menu.
Run a free auditFAQ
The honest answers
We get reviews for the wrong location all the time. Can Google really fix that?
Yes — wrong-location reviews are explicitly off-topic under Google's content policy. We file the evidence (your address, the reviewer's described location, any chain confusion) and Google's trust team usually removes it on first pass.
What about DoorDash and Uber Eats complaints that land on our Google listing?
Off-topic under Google's policy — the review describes a third-party delivery experience, not your restaurant. We file the policy violation. Approval rate is typically high when the review explicitly names the delivery platform.
Someone left a vague health-code rumor with no details. Removable?
Often, yes. Vague claims with no date, no order, and no specifics frequently qualify as misinformation — especially if the reviewer's pattern shows they target competing restaurants. Run a free audit and we'll tell you which of your reviews fit.
How long does Google take to decide?
Median 9 days, range 4 to 21. We notify you the moment the decision comes back.
What if Google rejects it?
You pay nothing. Full refund if Google doesn't remove the review within 90 days. That's the only honest pay-on-success model in this space.
Run a free audit on your restaurant’s listing
90 seconds. We scan your last 200 reviews and flag everything that may qualify under Google’s content policy. No card required to see your audit.
Run a free audit