Plumbing contractors
Google review removal for plumbers — $149 per review
Cross-check the reviewer name against your invoice list and a third of your 1-stars don’t show up. Then there’s the review that describes a job your competitor across town actually did. And the ex-customer disputing a price you have in writing. We file these through Google’s policy channel for $149 per successful removal. Full refund if Google rejects.
The plumbing pattern
The three fake-review patterns we file most for plumbers
We’ve filed appeals for residential plumbing, drain and sewer, and 24/7 emergency-service firms. Three patterns dominate the queue. All three qualify for removal under Google’s content policy — with the right evidence packet.
Reviewer not on the invoice list
The 1-star is from 'Daniel R.' — but you have zero invoices, zero dispatch tickets, and zero CRM contacts with that name in the last 18 months. We document the gap and file under fake-engagement / not-a-customer policy violation.
Job script matches a competitor's intervention
The review describes a specific repair: vintage cast-iron drum trap, basement crawlspace, $1,200 quote. Your dispatch log has no such job. But the customer's address on Google Streetview shows a recent service truck — your competitor's. Conflict-of-interest filing.
Disputing a price they signed for
Ex-customer leaves a 1-star saying you 'charged double what was quoted.' Your signed work order shows the exact price they're disputing — initialed at the bottom. We file this as policy-violating misleading content with the signed estimate attached.
Recent removals
Two anonymized plumbing cases
Residential plumbing, Dallas-Fort Worth
“Three of the five reviewer names had zero matches across our CRM, QuickBooks, and dispatch system going back two years. The evidence packet was a one-page no-match attestation. Approved on first pass.”
Drain and sewer, Tampa Bay
“One review described a clay-pipe replacement we never did at an address we'd never dispatched to. The address was 1.2 miles from a competitor who'd posted before/after photos of that exact pipe on their own profile two days earlier.”
Cases anonymized and rounded; specific business names withheld to honor customer confidentiality. Detail-level evidence packets available on request after the free audit.
The process
Three steps. No retainer. No subscription.
Run a free audit (90 seconds)
Paste your business name and city. We scan your last 200 Google reviews against Google's 7 policy categories — with plumbing-specific cross-checks against typical CRM / invoice patterns.
Approve the evidence packet
For each flagged review, we build a packet — name cross-check, signed work orders if applicable, address verification, dispatch history. You review and approve. Nothing is filed until you say so.
Google decides. You pay only on success.
We file the appeal through Google's official content-policy channel. Median decision: 9 days. If Google removes the review, you pay $149. If they reject, full refund.
Pricing
full refund if Google rejects · No subscription · No retainer · No setup fee
For a typical residential plumbing firm running Local Services Ads, removing one fake 1-star typically recovers $2,800–$4,200 in monthly inquiries that would have routed to a higher-rated competitor. Math from /pricing details the model.
Run a free auditFAQ
Honest answers for plumbing contractors
What if the reviewer used a nickname or partial name? How do you confirm they're not a customer?
We cross-check first name, last initial, phone area code (if visible on the Google profile), and reviewer photo against your CRM. If a reasonable match is possible — same first name plus matching city or matching service date — we DO NOT file it as not-a-customer. We won't pretend a real customer is fake.
Can you remove a review that's actually about a real job but lies about the price?
If you have a signed work order or written estimate showing the agreed price, yes — Google's policy treats materially misleading content as a violation when there's documentary evidence to the contrary. We attach the signed document and file. Our success rate on this pattern is in line with the 71% first-pass average.
What about a review describing a job we never did at an address we never visited?
Strong fake-engagement / not-a-customer case. We build the evidence packet around your dispatch history (no record at that address), and we'll often find the actual job referenced was performed by a competitor whose profile lists similar work in the same window. Conflict-of-interest filing.
How long does Google take to decide?
Median 9 days, range 4 to 21. We notify you the moment the decision comes back. If denied, we may refile once with new evidence; about 22% of refilings succeed on a second pass.
See which of your reviews qualify for removal
90-second audit. No card. No signup needed to see the results.
Run a free audit